Back to Home
Frequently Asked Questions
Find answers to common questions about Fernly
All
Getting Started
Plant Identification
Plant Health
Care & Reminders
Pet Safety
Garden Projects
Account & Billing
Mobile App
Getting Started
What is Fernly?
Is Fernly free to use?
How do I find my hardiness zone?
Plant Identification
How does plant identification work?
How accurate is the plant identification?
Plant Health
How do I diagnose a sick plant?
What plant problems can Fernly diagnose?
Care & Reminders
How do care reminders work?
Can I customize my watering schedule?
Do reminders account for weather?
Pet Safety
How do I know if a plant is safe for my pets?
What should I do if my pet ate a toxic plant?
Garden Projects
What are garden projects?
How many garden projects can I create?
Account & Billing
How do I upgrade to Pro?
Can I cancel my subscription?
Do you offer refunds?
Mobile App
Is there a mobile app?
Can I use Fernly offline?
Still have questions?
We're here to help! Reach out to our support team.
Contact Support
Home
Identify
Plants
Schedule
Account