Terms of Service
Last updated: January 17, 2026
1. Acceptance of Terms
By accessing or using Fernly ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Service.
2. Description of Service
Fernly is an AI-powered garden planning platform that provides:
- Personalized plant recommendations based on your garden conditions
- Plant disease diagnosis through image analysis
- Care scheduling and reminders
- Weather-based watering recommendations
- Pet safety information for plants
- Garden visualization tools
3. User Accounts
To access certain features, you must create an account. You agree to:
- Provide accurate and complete registration information
- Maintain the security of your password and account
- Notify us immediately of any unauthorized access
- Be responsible for all activities under your account
4. Subscription Plans and Payments
4.1 Plans
Fernly offers Free, Pro, and Team subscription plans. Features and limits vary by plan. Current pricing and features are available on our website.
4.2 Billing
- Paid subscriptions are billed in advance on a monthly or yearly basis
- All payments are processed securely through Stripe
- Prices are in USD and may change with notice
4.3 Cancellation and Refunds
- You may cancel your subscription at any time through your account settings
- Cancellation takes effect at the end of the current billing period
- We do not provide refunds for partial billing periods
- We may offer refunds at our discretion for exceptional circumstances
5. User Content
You retain ownership of content you upload (photos, text, data). By uploading content, you grant us a license to use it to provide the Service. You represent that:
- You own or have rights to the content you upload
- Your content does not violate any laws or third-party rights
- Your content is appropriate and not harmful
6. Acceptable Use
You agree not to:
- Use the Service for any illegal purpose
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt the Service
- Upload malicious content or malware
- Use automated means to access the Service without permission
- Resell or redistribute the Service without authorization
- Harass, abuse, or harm others through the Service
7. AI-Generated Recommendations
Our plant recommendations and diagnoses are generated using AI technology. Please note:
- Recommendations are for informational purposes only
- AI analysis may not be 100% accurate
- Always verify plant identification before consumption
- Consult local experts for region-specific advice
- We are not liable for outcomes based on our recommendations
8. Pet Safety Information
Our pet toxicity information is provided for general guidance. We strongly recommend:
- Consulting your veterinarian for pet safety questions
- Verifying plant toxicity with authoritative sources (ASPCA, etc.)
- Taking immediate action if you suspect pet poisoning
We are not liable for any harm to pets resulting from use of our information.
9. Intellectual Property
The Service and its original content (excluding user content) are owned by Fernly and protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, or distribute our content without permission.
10. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, FERNLY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE PAST 12 MONTHS.
12. Indemnification
You agree to indemnify and hold harmless Fernly and its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.
13. Termination
We may terminate or suspend your account at any time for violations of these Terms or for any other reason at our discretion. Upon termination, your right to use the Service will immediately cease.
14. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the new Terms.
15. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.
16. Contact Us
If you have any questions about these Terms, please contact us at:
- Email: [email protected]
- General inquiries: [email protected]
By using Fernly, you agree to these Terms of Service and our Privacy Policy.